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(More customer reviews)I purchased the vol 1 - 3 collection and Vol 3, Disc 2 Side A is defective.
Update 3_ 12/3/07 - I went through the replacement process through "My Account" and was notified via e-mail that the product would not be available for over a month and was offered a refund instead, which I opted for. The $34.99 credit process to my account was started the same day. I was surprised Amazon did that before return of the product.
NOTE: Also, I contacted Sony customer relations that distributed the DVDs in 2002 (previous to Fox in 2007) and was told that my new 2007 disc problem is exactly the same as the previous version they distributed in 2002 - How strange... Hope this helps, j.
UPDATE 2 _ 11/30/07 - All viewers - call FOX DVD - MGM direct at 1 888 223-2369 - Ask for the input of an incident report for resolution. The response to me took less than one day. I was told this is not a widespread problem. I was asked to mail them the defective disc and a new one would be sent to me within four to eight weeks. Also, I was advised the other option is to return to my point of purchase (Amazon) and was told they should have a restock of updated product - Looks like my option will be an exchange from Amazon for quicker action.
Based on past reviews of problem discs, I tried to watch I-Robot and The Inheritors (Pt.1) and the episodes are still defective. I-Robot is so bad it froze up my DVD player and I had to unplug the player to reboot, so I could remove the disc.
The disc is gold on one side (looks Cloudy) and silver on the other. The DVD itself looks flawed with obvious surface marks - It almost looks like someone tried to clean it and I received a prior return.
I will check out some more of the episodes to determine how bad the collection is. This will be returned for a replacement or hopefully MGM will send out a new disc.
I thought the problem was resolved from an initial glowing review on the multiple volume purchase page, but the defective disc problem persists.
How disappointing. j.
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The Outer Limits (The Original Series) - Volume 3 (1963)"The best program of its type ever to run on network TV!" - Stephen KingPerhaps marked for its opening sequence and eerie voice-over. "There is nothing wrong with your television set. Do not attempt to adjust the picture. We are controlling transmission", The Outer Limits pushed the boundaries of television and viewers minds by introducing a new caliber of science fiction.
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